Certified Meeting Professional (CMP) Practice Exam

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For stakeholders with low interest and low influence, what level of communication is necessary?

  1. Extensive communication

  2. Periodic updates

  3. Minimal communication

  4. Frequent meetings

The correct answer is: Minimal communication

The appropriate level of communication for stakeholders with low interest and low influence is indeed minimal communication. This approach is based on the recognition that these stakeholders do not have a significant stake in the project outcomes nor the power to affect project decisions. Therefore, extensive communication is not required or efficient, as it could lead to unnecessary information overload for those stakeholders. Communication strategies are typically more effective when tailored to stakeholders' levels of interest and influence. In this case, maintaining a basic awareness of project developments through minimal updates allows these stakeholders to stay informed without overwhelming them with details that may not concern them. This efficient allocation of communication resources ensures that the focus remains on more influential stakeholders who may require greater engagement.